Privacy Policy

At United Mortgage Solutions, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

We collect personal information that you voluntarily provide to us when you:

• Request information or a consultation.
• Submit an application for a mortgage or other financial services.
• Subscribe to our newsletter or marketing communications.

This information may include:

• Full name
• Email address
• Phone number
• Home address
• Financial details (e.g., income, credit score)

When you visit our website, we may automatically collect certain non-personal information, such as:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on the website
• Referral URLs

This information helps us understand how visitors use our website and improve the user experience.

We use your personal information for the following purposes:

• To provide mortgage and financial services.
• To respond to inquiries or provide consultations.
• To process mortgage applications and related services.
• To send you updates, newsletters, or marketing communications (if you have opted in).
• To comply with legal and regulatory requirements.

We may also use non-personal information for analytical purposes, improving our website and marketing strategies.

United Mortgage Solutions does not sell, rent, or lease your personal information to third parties. However, we may share your personal information in the following circumstances:

• With Service Providers: We may share information with third-party service providers (e.g., lenders, credit agencies) who assist in processing mortgage applications and delivering related services.
• Legal Requirements: We may disclose your personal information if required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings.
• Analyze traffic and usage patterns on our site.
• Offer personalized content and advertisements.

You can adjust your browser settings to refuse cookies, but please note that some features of our website may not function properly without them.

We take the security of your personal information seriously. We use a variety of technical and organizational measures to protect your information from unauthorized access, use, disclosure, or alteration. These measures include encryption, secure servers, and limited access protocols.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Depending on your location and the applicable laws, you may have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You have the right to opt-out of receiving marketing communications from us.
• Data Portability: You may request a copy of your personal data in a portable format.

To exercise any of these rights, please contact us using the contact information below.

Our website may contain links to third-party websites or services that are not operated by United Mortgage Solutions. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

United Mortgage Solutions does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible. If you believe that we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Effective Date" at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

United Mortgage Solutions

Deepa Gandham

dgandham@unitedmortgagesolutions.com.au

19 Blackberry St Manor Lakes VIC 3024